Your information is secure. Knowledge and Opportunity: The Senior Key Account Manager has the responsibility of constantly gathering information on the best practices and market/consumer trends that will enable the account management department to stay up to par or even ahead of competition in the market. Management: The Senior Key Account Manager plays a managerial role over several account managers and oversees strategic commercial negotiations, for example, cost savings, pricing, supply agreements, and payment terms for key accounts. Pour cause, il sera en charge de toute une équipe et pilotera des projets comme l’ABP. The senior account manager in most firms is one who assists the company in generating new sales lead. It is customizable and ready to post to job boards. Si vous voulez directement consulter les offres d'emploi pour key account manager, cliquez ici ou faites défiler vers le bas. Senior Account Manager jobs now available. Formation. Sort by: relevance - date. As an Account Manager your main responsibility is to manage expectations and oversee that a client’s needs are met in a timely fashion. Strategy: As mentioned above, the Senior Key Manager plays a strategic role in the account management department. If you continue to use this site we will assume that you are happy with it. The Senior Key Account Manager, in conjunction with the Head of Key Account Management, determine and set budgetary needs for the key account department and also set the key account sales targets and strategic plans for the achievement of those targets. Role Overview & Key Responsibilities: A successful Senior Account Executive at OutSystems has experience doing deep levels of discovery and objection handling at every level…Senior Account Executive East Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast… The national average salary for a Senior Key Account Manager is $96,348 in Canada. The Account Manager is the person in charge of managing a company's relationships with its customers. The Senior Key Account Manager directs and optimizes the business’s most valued consumer relationships. The Senior Key Account Manager must be approachable and likeable with an ability to form strong and long-term relationships with consumers, hence, guaranteeing their retention. A key account manager earns an average salary that ranged from $51,933 to $94,871 per year as of 2010, according to PayScale. Interpersonal Skills: The Senior Key Account Manager must be highly motivated, be a consumer and result-oriented individual, have a positive can-do attitude, work effortlessly in a fast-paced and highly competitive environment, work comfortably in group and cross-functional settings, and have an ability to work on multiple projects which will include effective prioritization and the timely completion of deadlines. The goal is to keep clients or accounts as long as possible. Un account manager peut aussi être appelé key account manager, Account Executive ou responsable clientèle. Terms & Conditions   Privacy Policy You can post this template on job boards to attract prospect applicants. Senior Key Account Manager jobs. Regularly evaluate quality of content, managing external content creation, editorial and strategy resources. The Senior Key Account Manager brings a strong analytical acumen and business development knowledge to the table. Cela dit, le professionnel de la vente doit démontrer sa capacité en management commercial. Manage multiple accounts; develop positive working relationships with all customer touch points, Drive client retention, renewals, upsells and client satisfaction, Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA, Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed, Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign, Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal, Prepare campaign insights reporting, including analysis and research, Manage weekly campaign status documents for review, Work closely with Finance on billing set up and invoicing, Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues, Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting, Provide input on new processes and workflows as needed, Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight, 7+ years experience in Customer Success and/or Account Management, Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business, Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations, A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables, Business acumen, sound decision making, analytical and organizational skills in a fast paced environment; a consultative approach to managing complex client relationships, Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks, Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations, Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow assigned clients, Bachelor's Degree in appropriate field of study or equivalent work experience, Working knowledge and experience with contracts and contract negotiations, Demonstrated ability to work independently and remain motivated, Working knowledge of computers and Microsoft office suite of services. Key Account Manager job profile . Rattaché au Directeur commercial, le Key Account Manager (KAM)est le responsable d’un ou plusieurs client(s) clé(s), pour l’ensemble des produits et systèmes qui lui sont vendus. Additionally, he avails this capability to establish and build good working relationships with both internal and external consumers, which is vital to the successful execution of duties in this role. Key Account Manager Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue. Sa mission principale est de développer et d'entretenir les relations entre les interlocuteurs impliqués chez les clients importants et l'entreprise. He/she is also responsible for achieving certain sales target from direct sales routes through the process of growing and developing existing clients. Senior Account Manager top skills & proficiencies: How Do I List 20 Years of Experience on My Resume? He must also be able to convey information and instructions clearly to junior Key Account Managers, which will be a major determinant of their effectiveness. Ce métier est également désigné sous l'appellation de key account manager. Acting as the main point of contact between key clients and internal teams. Get on promotion fasstrack and increase tour lifetime salary. Junior and senior managers play important roles in businesses, which vary by industry. Skyrocket your resume, interview performance, and salary negotiation skills. A suitable candidate will have proven and successful experience in high-value client acquisition, satisfaction, and retention working as a Key Account Manager. By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Subscribe today to get job tips and career advice that will come in handy. Other Duties: The Senior Key Account Manager performs similar duties as may be necessary for the effective execution of his duties and duties as delegated by the Head of Key Account Management, the Director of Sales, or the Chief Sales Officer. A Senior Key Account Manager has the main objective of supporting the Head of Key Account Management and overseeing the activities of the junior account management personnel. Communication Skills: This is a highly consumer oriented position, dealing with high-value clients accounts and, as such, communication must be of the highest quality both in written and in verbal form. Senior Account Managers assist in generating new sales leads for the company. Key Account Manager responsibilities include: Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition; Acquiring a thorough understanding of key customer needs and requirements; Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives; Job brief Ms Office: The Senior Key Account Manager must demonstrate high proficiency in Ms Word, PowerPoint, and Ms Excel, which will be necessary for the creation of both visually and verbally engaging reports, presentations, and proposals for the senior account management as well as commercial materials for the high-value key account clients. He regularly coordinates cost-benefit analyses and shared projects, and reviews key account plans on a regular basis as part of process to avail insights for departmental performance improvement. You will also be responsible for creating new business by identifying profitable opportunities. The job description of the key account manager is to focus on determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to make sales. Ensure a deep enough understanding of clients' individual experiences to head off potential issues before they become problems. Cela demande donc des compétences administratives probantes ainsi qu’un comportements de leader. Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth. The Senior Key Account Manager brings a strong analytical acumen and business development knowledge to the table. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup. 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senior key account manager job description

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